Dear Valued Guest,
This past weekend, President Trump extended current guidelines on social distancing until April 30. As a result, we will need to extend our reopen date into May.
While we really appreciate how eager all of our guests are to reschedule their appointments to come in as soon as we are open, and would like to accommodate everyone’s requests, we cannot accurately predict when the COVID-19 outbreak will subside.
As a result, to avoid inconveniencing guests by continuously rescheduling appointments, we believe it is in everyone’s best interest to cancel existing reservations through April 30 and put a hold on rescheduling until we can confirm our reopen date. Once confirmed, we will send out a big announcement and invite everyone to reschedule their appointments.
Our artists and therapists are eager to welcome you back. Please stay tuned for further updates. In the meantime, please note that we are selling your favorite professional beauty products for all of your hair, skin, and body needs through our contact center. To place an order, please contact us at 425.373.3700 or email us at email@example.com.
The Gene Juarez Leadership Team