Gift Cards

Printable Gift Cards

How will I receive the Printable Gift Card?

You will receive two emails within minutes of placing your order. The first is a confirmation of your order and the second email has an attachment, either at the top or bottom of the page, as a PDF file. Simply open the file and print the Printable Gift Card.

What if I don't receive the Printable Gift Card right away?

You will receive 2 emails shortly after you have placed your order. You may experience a delay. If you don't receive both your emails within 10 minutes, please contact us at 206.861.0909 for assistance.

What if I don't receive my email with the Printable Gift Card attachment?

Check your Spam/Junk File. If it is not there, please call 206.861.0909 for assistance.

Can I email the Printable Gift Card to the recipient?

Yes. After receiving both your emails, simply forward the email with the PDF attachment. The recipient can open the attachment and print the Printable Gift Card.

Why can't I open the attachment?

You need to have a current version of Adobe Acrobat Reader to open the Printable Gift Card. You may need to click on the link in the email to download Adobe, or you can download it here.

What if I can't print the Printable Gift Card?

If you are having problems printing the gift card for any reason, please call 206.861.0909 for assistance.

Why can't I place a Printable Gift Card from Canada?

At this time we cannot process Printable Gift Cards with billing addresses outside of the United States.

Standard Gift Cards

How long does it take for delivery of a Gift Card when ordered online or by phone?

Regular delivery is 7-10 days
Express delivery is 1-2 business days (no Saturday/Sunday deliveries and FedEx will not delivery to P.O.Box)
* Please make sure that there will be an Adult to sign for all Express orders

Why can't I place an order for standard gift cards online from Canada?

Sometimes our system doesn't recognize either bank information or zip codes. Please call 206.861.0909 for assistance. We will be happy to place the order over the phone for you.
* At this time we cannot process Printable Gift Cards with billing addresses outside of the United States.

I'm in the armed services stationed overseas. How can I place an order?

You can either place it online or over the phone with one of our Guest Reservations Specialists, as long as the Credit card has a United States billing address.

Need help purchasing gift cards? Contact us at 206.861.0909 or genejuarezonline@genejuarez.com. Please remember that we cannot guarantee replacement if gift cards are lost or stolen.